Privacy Policy

Privacy Policy
Privacy Policy for the Fluento Website and App

At Fluento, we take your privacy seriously and are committed to protecting the personal information of our website visitors and app users. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure.

Information We Collect

Personal Details:
When you sign up for Fluento services, we may collect information such as your name, email address, phone number, and payment details.

Usage Data:
We may gather information about how you navigate our website or app, including your browsing behavior, device type, IP address, and general location data.

Learning Activity:
Within the app, we may track your course activity—videos viewed, quizzes completed, assignments submitted, and overall progress.

How We Use Your Information

Service Delivery:
Your information helps us provide access to courses, monitor your progress, manage your account, and communicate with you regarding your learning experience.

Product Improvement:
Usage insights allow us to enhance platform performance, personalize your learning journey, and develop new tools and features.

Marketing Communications:
With your permission, we may send you updates about new courses, special offers, and other Fluento-related promotions.

Data Security

Encryption:
We apply modern encryption techniques and security standards to protect your information from unauthorized access, disclosure, or modification.

Controlled Access:
Only authorized Fluento team members who are required to maintain confidentiality may access your personal data.

Sharing Your Information

Third-Party Services:
We may work with trusted service providers who support payment processing, analytics, and other operational needs. These partners are required to safeguard your information and use it only for the purposes we specify.

Legal Requirements:
We may disclose information if required to comply with legal obligations, enforce our policies, or protect the rights, safety, or property of Fluento or others.

Your Choices

Opt-Out Options:
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Access and Updates:
You can review, edit, or request deletion of your personal information by logging into your account or reaching out to us for support.

Children’s Privacy

Fluento does not target or knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on our website or app with a new effective date. Continued use of Fluento services after updates indicates your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at info@fluento.com.